Whether you're evaluating ORBIT AI for your business, need help with your account, or just want to ask a question — reach out. We respond within one business day.
Pick the topic that best fits your question and we'll make sure it reaches the right person.
Want to see a demo or explore whether ORBIT AI is right for your organisation? We'll walk you through it and put together a custom proposal.
hello@orbitdocai.com →Issues with documents, assistant behaviour, billing, or anything else — existing customers get priority responses.
hello@orbitdocai.com →We work with agencies, consultancies, and platforms looking to embed ORBIT AI or resell it to their own customers.
hello@orbitdocai.com →For interviews, embargoed announcements, brand assets, or factual queries. See our press page for resources.
hello@orbitdocai.com →Not sure which category fits? Just email us directly — we'll figure it out from there.
hello@orbitdocai.com →Most customers are live within an hour. Upload your documents, configure your assistant's name and tone, and embed the widget on your site. No coding required.
Yes. Email us at hello@orbitdocai.com and we'll get you set up on a trial so you can test it with your own documents before committing.
Absolutely. Reach out via the sales channel above and we'll arrange a walkthrough tailored to your industry and use case.
Yes. All data is encrypted in transit and at rest. Your documents are isolated to your account and never used to train AI models. See our Privacy Policy and DPA for full details.
PDF, DOCX, XLSX, PPTX, CSV, and images. If you have a format not listed, contact us — we're actively expanding support.
Yes. For organisations with higher volumes, custom integrations, or specific compliance requirements, get in touch and we'll put together a tailored proposal.