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Cookie Policy

Effective date: 1 May 2025 · Last updated: 7 May 2026

The short version: We use essential cookies to make the platform work, and optional analytics cookies (only with your consent) to understand how the site is used. We do not serve advertising cookies. You can update your preferences at any time.

Table of Contents
  1. What Are Cookies?
  2. How We Use Cookies
  3. Categories of Cookies We Set
  4. Third-Party Cookies
  5. Managing Your Cookie Preferences
  6. Changes to This Policy
  7. Contact

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners.

Similar technologies — such as local storage, session storage, and pixel tags — may be used alongside cookies for similar purposes. References to "cookies" in this policy include these related technologies where relevant.

Cookies can be:

  • Session cookies — deleted when you close your browser.
  • Persistent cookies — remain on your device until they expire or you delete them.
  • First-party cookies — set directly by ORBIT AI.
  • Third-party cookies — set by external services we use.

2. How We Use Cookies

We use cookies to:

  • Keep you logged in to your account securely
  • Remember your preferences and settings
  • Detect and prevent security threats such as session hijacking
  • Understand how visitors use our website so we can improve it
  • Measure the effectiveness of our marketing (with your consent)

We do not use cookies to serve advertising, track your activity across unrelated websites, or build profiles for sale to third parties.

3. Categories of Cookies We Set

Essential
Strictly Necessary Cookies

These cookies are required for the platform to function. They cannot be disabled without breaking core features. They include cookies that manage your login session, protect against cross-site request forgery (CSRF), and enforce security policies.

Legal basis: Legitimate interests (service delivery). No consent required.

Cookie NamePurposeDuration
orbit_sessionAuthenticates your login sessionSession
csrf_tokenPrevents cross-site request forgery attacksSession
cookie_consentStores your cookie preferences12 months
Functional
Functional Cookies

These cookies remember choices you make on the site (such as language, timezone, or display preferences) to provide a more personalised experience. They are not essential but improve usability.

Legal basis: Consent. You can opt out via the cookie preference centre.

Cookie NamePurposeDuration
orbit_prefsStores UI preferences (sidebar state, theme, etc.)6 months
orbit_tzStores timezone for accurate date display12 months
Analytics
Analytics Cookies

These cookies help us understand how visitors interact with our website — which pages are visited most, where users drop off, and how features are used. All data collected is aggregated and anonymised; it is never used to identify individual visitors.

Legal basis: Consent. You can opt out via the cookie preference centre.

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users for aggregate traffic analysis24 months
_ga_*Google AnalyticsMaintains session state for analytics24 months

We have configured Google Analytics with IP anonymisation enabled and data retention set to 14 months. We do not use Google Analytics advertising features.

Marketing
Marketing Cookies

We currently do not set marketing or advertising cookies. If this changes in the future, we will update this policy and request your consent before any such cookies are placed.

4. Third-Party Cookies

Some cookies on our site are set by third-party services we rely on to operate the platform. These third parties have their own privacy and cookie policies, which we encourage you to review.

Third PartyPurposeTheir Policy
Google AnalyticsAggregated usage analyticspolicies.google.com/privacy
StripePayment processing (only on checkout pages)stripe.com/privacy

We review our third-party integrations regularly and will update this table when new services are added.

5. Managing Your Cookie Preferences

5.1 Our Cookie Preference Centre

When you first visit our website, you will be presented with a cookie consent banner. You can choose to accept all cookies, only essential cookies, or customise your preferences by category. You can update these preferences at any time by clicking "Cookie Settings" in the footer of any page on our website.

5.2 Browser Controls

Most browsers allow you to control cookies through their settings. You can typically:

  • View which cookies are stored on your device
  • Delete specific cookies or all cookies
  • Block cookies from specific sites or all sites
  • Set your browser to notify you when a cookie is set

Note that disabling all cookies — including essential ones — will prevent the ORBIT AI platform from functioning correctly. Browser-level controls affect all websites, not only ORBIT AI.

For instructions specific to your browser, visit: aboutcookies.org or your browser's official help documentation.

5.3 Opting Out of Google Analytics

You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

6. Changes to This Policy

We may update this Cookie Policy to reflect changes in the cookies we use or applicable law. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, via a notice on our website or by email. We will seek fresh consent for any new non-essential cookies.

7. Contact

If you have questions about our use of cookies or wish to exercise your rights under applicable law, please contact us:

ORBIT AI — Privacy & Cookies

Email: hello@orbitdocai.com

Website: orbitdocai.com

© 2026 ORBIT AI. All rights reserved.
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